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#1 2014-10-21 19:50:32

johnwayne
Member
Registered: 2014-10-20
Posts: 13

(updated) audio mutes when headphones are plugged in

Hi there,

I've been using debian for a couple months, decided to try Crunchbang.
I'm having a lot of issues, I think I may need to install additional drivers.
My browser flickers a lot when I toggle between pages, the audio crashes randomly and there is no wireless connection menu
Where do you usually find missing drivers ?
(Acer X551 MAV, 4GB Ram)

Thanks a lot!

Last edited by johnwayne (2014-10-21 21:40:58)

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#2 2014-10-21 19:55:01

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

Hello & welcome to #!

johnwayne wrote:

Where do you usually find missing drivers ?

Have you looked behind the sofa? That's where I always find missing stuff...
But seriously, have you updated your system?

sudo su -c 'apt-get update && apt-get upgrade'

Debian add new drivers to the Wheezy kernel so it's possible that this will solve your problems.
If not, try a kernel from Wheezy-backports:
http://crunchbang.org/forums/viewtopic.php?id=36896

Last edited by Head_on_a_Stick (2014-10-21 19:55:36)

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#3 2014-10-21 19:57:20

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

Yea I've run update&upgrade
I'm new to this, but can't I simply install individual drivers ?

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#4 2014-10-21 20:01:29

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

You could, but the method I linked above will be far simpler...

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#5 2014-10-21 20:24:57

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

so I did, it improved things a bit but now I completely lost the audio
I ran lspci and my audio controller is
Intel Corporation ValleyView High Definition Audio Controller (rev 0e)
I googled it but can only find pages of people asking the same question : where do I find the driver ?
(thanks for your time btw)

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#6 2014-10-21 20:30:17

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

Please post the full output of:

lspci -k

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#7 2014-10-21 20:31:29

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

00:00.0 Host bridge: Intel Corporation ValleyView SSA-CUnit (rev 0e)
    Subsystem: ASUSTeK Computer Inc. Device 14dd
00:02.0 VGA compatible controller: Intel Corporation ValleyView Gen7 (rev 0e)
    Subsystem: ASUSTeK Computer Inc. Device 14dd
00:13.0 SATA controller: Intel Corporation ValleyView 6-Port SATA AHCI Controller (rev 0e)
    Subsystem: ASUSTeK Computer Inc. Device 14dd
    Kernel driver in use: ahci
00:14.0 USB controller: Intel Corporation ValleyView USB xHCI Host Controller (rev 0e)
    Subsystem: ASUSTeK Computer Inc. Device 14dd
    Kernel driver in use: xhci_hcd
00:1a.0 Encryption controller: Intel Corporation ValleyView SEC (rev 0e)
    Subsystem: ASUSTeK Computer Inc. Device 14dd
00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e)
    Subsystem: ASUSTeK Computer Inc. Device 14dd
    Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
    Kernel driver in use: pcieport
00:1c.1 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
    Kernel driver in use: pcieport
00:1c.3 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
    Kernel driver in use: pcieport
00:1f.0 ISA bridge: Intel Corporation ValleyView Power Control Unit (rev 0e)
    Subsystem: ASUSTeK Computer Inc. Device 14dd
00:1f.3 SMBus: Intel Corporation ValleyView SMBus Controller (rev 0e)
    Subsystem: ASUSTeK Computer Inc. Device 14dd
02:00.0 Network controller: Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01)
    Subsystem: AzureWave Device 1186
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5286 (rev 01)
    Subsystem: Realtek Semiconductor Co., Ltd. Device 5286
03:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 06)
    Subsystem: ASUSTeK Computer Inc. Device 200f
    Kernel driver in use: r8169

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#8 2014-10-21 20:35:37

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

johnwayne wrote:
00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e)
	Subsystem: ASUSTeK Computer Inc. Device 14dd
	Kernel driver in use: snd_hda_intel***

*** As you can see, the driver is loaded...
The problem lies elsewhere.
What is the output of:

aplay -l

Please use [ code ] & [ /code ] to surround your terminal output (without the spaces).

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#9 2014-10-21 20:37:13

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0


**I must add, I know very little about driver/kernels etc, so I'm probably making a fool of myself**

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#10 2014-10-21 20:40:38

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

^ Don't worry, I know very little about pulseaudio so I'm probably about to do the same myself tongue
Does pavucontrol still show up? (the volume control in the systray)
Can you try selecting different outputs?

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#11 2014-10-21 20:47:51

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

so if I unplug my earphones and choose speakers on the output menu, it works fine, but as soon as I plug my earphones in, the sound stops
I saw a couple of thread where people got rid of pulse audio.
Is that the solution ?

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#12 2014-10-21 20:52:14

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

I don't use pulseaudio so I can't help you directly, but does the control have an separate option for headphone volume?
In my pure ALSA setup, there is a separate mixer for the headphones.

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#13 2014-10-21 20:54:00

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

yes

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#14 2014-10-21 21:14:03

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

removing pulseaudio and using ALSA yields the same result

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#15 2014-10-21 21:26:20

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

Have you tried using:

alsamixer

Make sure the "Headphone output" is un-muted (it should have "OO" above the numerical volume readout, not "MM").

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#16 2014-10-21 21:35:41

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

it has 00, still can't hear a thing.
The plot thickens **drama soundtrack**

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#17 2014-10-21 21:41:55

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

Do your headphones work with other sources?
Do the headphones work in the live #! environment?
Do the headphones work in other operating systems?

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#18 2014-10-21 21:45:51

johnwayne
Member
Registered: 2014-10-20
Posts: 13

Re: (updated) audio mutes when headphones are plugged in

Head_on_a_Stick wrote:

Do your headphones work with other sources?

yes

Head_on_a_Stick wrote:

Do the headphones work in the live #! environment?

i'm not sure what that means. It worked before I added the backport thingy (but really sucked)

Head_on_a_Stick wrote:

Do the headphones work in other operating systems?

yes

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#19 2014-10-21 21:49:13

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: (updated) audio mutes when headphones are plugged in

johnwayne wrote:
Head_on_a_Stick wrote:

Do the headphones work in the live #! environment?

i'm not sure what that means. It worked before I added the backport thingy (but really sucked)

That makes no sense -- the new kernel added no new drivers at all, and certainly has no effect on your audio setup...
I'm stumped, sorry hmm

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