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#1 2014-03-30 15:23:56

837183
Member
Registered: 2013-04-19
Posts: 35

Losing connection to the external HDD

Hi

I have 20000 files in the external HDD that I'm trying to index with Recoll

When I run Recoll it stops before indexing all the files (as of now it indexed 4k) , when it happens I also can't browse the external HDD, this is what I see

That's the external HDD, it's formatted with NTFS
    I'm running a debian based distro..
    There is enough space for Recoll to create the database file

any lead would be appreciated

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Be excellent to each other!

#2 2014-03-30 16:12:07

Joe90
#! Junkie
Registered: 2013-10-10
Posts: 337

Re: Losing connection to the external HDD

Any error messages from recoll ?

Try mounting the ext HDD through fstab / manually, i.e. create a folder to mount it to and run a mount command.

This should keep it alive ?

If that fails,  can you test that Recoll is working OK on another set of files? You may need to add this:

thrQSizes = -1 -1 -1

to your conf file ?

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#3 2014-03-31 08:56:05

837183
Member
Registered: 2013-04-19
Posts: 35

Re: Losing connection to the external HDD

Thanks Joe90  smile  it appears it was the multithreading in Recoll, once I disabled it with

thrQSizes = -1 -1 -1

it's ok

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#4 2014-03-31 17:27:04

medoc
New Member
Registered: 2014-03-31
Posts: 3

Re: Losing connection to the external HDD

Hi,

I stumbled here while looking for Recoll issues,  I maintain Recoll.

It's true that  multithread indexing has its issues, but they usually manifest themselves by a crashed indexer, not lost disk access...

It is possible that disabling multithreading lowered the load on the disk and let it live an easier life, so this was good advice, but you probably have a hard disk issue, which is a thing to keep in mind: you want very good backups.

Maybe the kernel messages have something to say about the disk (dmesg or /var/log/messages).

Cheers,

jf

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#5 2014-03-31 17:43:46

Alad
Software Satan
Registered: 2014-02-20
Posts: 1,512

Re: Losing connection to the external HDD

It is possible that disabling multithreading lowered the load on the disk and let it live an easier life, so this was good advice, but you probably have a hard disk issue, which is a thing to keep in mind: you want very good backups.

I'll echo this. I had an external drive that kept "disconnecting", first I thought it was a faulty cable (plausible), but the thing died out on me later.

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