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#1 2014-01-14 21:02:54

The_False_God
New Member
Registered: 2014-01-14
Posts: 5

Laptop randomly shutting off, no reboot

Hello, I am extremely new to this whole thing and have read the "Before posting" section to be sure I am not bungling this up too much.   smile

I run Waldorf 11, updated all my packages to the most recent versions, on a Toshiba Satellite S855D-S5120.  I have not modified the hardware in anyway or attempted to replace anything.  All I have done, as to date, is try to make sense of my dmesg and attempt to have crunchbang recognize the Graphics Card.  I do have the most recent dmesg log from a fresh session, after one of the computers random turn offs.

Any help would be outrageously appreciated, if you post here I will send you the pastebin of the dmesg.  I think a friend warned me about just posting my complete dmesg log, so I am not sure if I should just link the pastebin here.

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#2 2014-01-14 21:05:53

photonucleon
Quantum Geek
From: Hogwarts
Registered: 2013-06-10
Posts: 952

Re: Laptop randomly shutting off, no reboot

Sounds like overheating to me... is your laptop's fan clear/clean?


- Ai! Aníron Undómiel. -
- Some things are certain. -
- Et Eärello Endorenna utúlien. Sinome maruvan ar Hildinyar tenn' Ambar-metta. -

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#3 2014-01-14 21:20:24

The_False_God
New Member
Registered: 2014-01-14
Posts: 5

Re: Laptop randomly shutting off, no reboot

I recently cleared the fan area, but I never have seen the laptop getting to hot.  Unless the sensation in my legs is completely gone, the laptop is cool enough to have on my legs without being uncomfortable.  I also added a line into my conky to display temps, never gets too hot on there either.

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#4 2014-01-14 21:57:49

photonucleon
Quantum Geek
From: Hogwarts
Registered: 2013-06-10
Posts: 952

Re: Laptop randomly shutting off, no reboot

Hmmm, not sure then. Maybe a faulty power supply/battery? Just to clarify, is the laptop just shutting off suddenly, and not putting itself through any kind of shutdown process?

Apart from that I don't know what would cause random poweroffs, so I hope someone else can help you further!


- Ai! Aníron Undómiel. -
- Some things are certain. -
- Et Eärello Endorenna utúlien. Sinome maruvan ar Hildinyar tenn' Ambar-metta. -

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#5 2014-01-14 22:07:21

The_False_God
New Member
Registered: 2014-01-14
Posts: 5

Re: Laptop randomly shutting off, no reboot

Yeah, just straight from functioning to off.  No type of shutdown processing. 

It happens while on the cord or just running from the battery too.

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#6 2014-01-14 22:14:33

photonucleon
Quantum Geek
From: Hogwarts
Registered: 2013-06-10
Posts: 952

Re: Laptop randomly shutting off, no reboot

Well, that's definitely me out of ideas, sorry sad

I hope that you can resolve this problem soon smile


- Ai! Aníron Undómiel. -
- Some things are certain. -
- Et Eärello Endorenna utúlien. Sinome maruvan ar Hildinyar tenn' Ambar-metta. -

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#7 2014-01-14 22:42:46

Naik
#! Die Hard
From: Leipzig
Registered: 2012-11-16
Posts: 595

Re: Laptop randomly shutting off, no reboot

Hello!

running straight from normal use to "wow, i`m dead now" without any information and prompt? in less than 3sec?
sounds like a hardware problem to me.
could it have been fallen on the floor lately?
I know it sounds dumbass, but a little crack in one of the circuits is not necessarily killing the whole thing. It may just work fine until you move it a little. If you are really used to place it on your lap (how retro wink ) this might just be, what is happening.

if you can, try keep it running on steady ground and look what happens. I hope i`m totally wrong, and it`s just a stupid little config-bug so you don`t have to spend lots of money on it.
big_smile

Greetz -naik

Last edited by Naik (2014-01-14 22:43:17)


*kaum macht man es richtig, funktioniert es sofort*

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#8 2014-01-14 23:02:19

The_False_God
New Member
Registered: 2014-01-14
Posts: 5

Re: Laptop randomly shutting off, no reboot

No recent or any drops to my knowledge.  It was happening more frequently when moved, but has happened just "for the sake" of it.  I hope it is just a little issue too, specifically why I figured if someone in the community had experienced it they could have already fixed their issue.

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#9 2014-01-14 23:09:21

carlshark
Member
Registered: 2013-10-31
Posts: 36

Re: Laptop randomly shutting off, no reboot

Might be bad RAM. I had that problem on an old Dell laptop where it would just shut off without warning. The single stick had lots of errors on memtest86+ and had to be replaced.

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#10 2014-01-15 02:50:59

pdc
#! Member
From: America
Registered: 2013-12-03
Posts: 52
Website

Re: Laptop randomly shutting off, no reboot

Sometimes when the battery is really old, long after it has stopped holding a charge, the laptop will spontaneously shutdown even though the laptop is plugged into power. I know you have a Toshiba but I had this happen to me when I had a Dell laptop. I thought it might be the power supply, but when I replaced the battery the problem was solved.

Last edited by pdc (2014-01-15 02:51:22)


Anything that doesn't take years of your life and drive you to suicide hardly seems worth doing.
-Cormac McCarthy

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#11 2014-01-15 03:55:36

josephg
#! CrunchBanger
From: Surrey
Registered: 2011-10-24
Posts: 165
Website

Re: Laptop randomly shutting off, no reboot

worth checking if this problem persists with other operating systems


leaner code is cleaner code is more efficient code

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#12 2014-01-15 22:34:01

The_False_God
New Member
Registered: 2014-01-14
Posts: 5

Re: Laptop randomly shutting off, no reboot

josephg wrote:

worth checking if this problem persists with other operating systems

Definitely going to give this a whirl! big_smile

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