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#1 2015-07-20 08:16:02

Narmo
Member
Registered: 2015-06-18
Posts: 45

Logitech USB Headset H390 not working

Hey, this time I have audio problem. Buy recently logitech headset and on windows 8 it works properly, so it isn't broken. On bunsen and also on mint I don't have sound in headphones and no matter how I configure settings it still don't work. Not sure even what I'm supposed to put in terminal to help in deciphering this ^^ I have windows installed on PC, mint also on PC, bunsen on laptop.

Last edited by Narmo (2015-07-20 08:17:22)

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#2 2015-07-20 12:30:32

damo
#! gimpbanger
From: N51.5 W002.8 (mostly)
Registered: 2011-11-24
Posts: 5,434

Re: Logitech USB Headset H390 not working

Have you looked at this recent thread: http://crunchbang.org/forums/viewtopic.php?id=40014?


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#3 2015-07-20 12:35:21

Sector11
#!'er to BL'er
From: SR11 Cockpit
Registered: 2010-05-05
Posts: 15,667
Website

Re: Logitech USB Headset H390 not working

Since you have Bunsen (it is stable) I moved your topic.

This might help with mint as well but have you tried removing Pulse Audio?  That's what I have been doing: Remove Pulseaudio

Head_on_a_Stick said something different...

Head_on_a_Stick wrote:
Sector11 wrote:

Pulse Audio fails big time on my machine.

Hmmm...

Define "fails"

Did you try fiddling with pavucontrol?

The multiple source/sink capabilities of PA are invaluable to some users but they do sometimes require some setting up.

Was late by then I had ripped PA out of my system, but maybe you could try that first.

OOPS! Capt'n damo ninja'd me with my slow typing and searching for what HoaS said ... {sigh}

Last edited by Sector11 (2015-07-20 12:40:22)


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#4 2015-07-20 12:59:47

Narmo
Member
Registered: 2015-06-18
Posts: 45

Re: Logitech USB Headset H390 not working

Oops, sorry but since sound devices in my both linux systems generally work perfect (this logitech thing is first time when I have any problem with sound) I didn't think about this topic at all. Going to study it, I will come back if it don't help.

So I removed pulse, installed alsa and generally sound is working only my headphones still totally silent hmm

Last edited by Narmo (2015-07-20 13:43:45)

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#5 2015-07-20 18:45:09

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: Logitech USB Headset H390 not working

Run this command then plug the headset in and post the output:

udevadm monitor

Also post the output of:

lsusb

Now that you are using pure ALSA, run this command and make sure that "Auto-Mute Mode" is set to "Enabled" and that the "Headphone" section is un-muted and not set to 0%:

alsamixer

It should look something like this:
2015_07_20_194339_944x511_scrot.jpg
EDIT: `alsamixer` is in the alsa-utils package.

Last edited by Head_on_a_Stick (2015-07-20 18:46:10)

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#6 2015-07-20 20:13:36

Narmo
Member
Registered: 2015-06-18
Posts: 45

Re: Logitech USB Headset H390 not working

udevadm monitor

KERNEL[845.522480] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8 (usb)
KERNEL[845.523394] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0 (usb)
KERNEL[845.537697] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2 (sound)
KERNEL[845.537731] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2/controlC2 (sound)
KERNEL[845.537859] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2/pcmC2D0p (sound)
KERNEL[845.537993] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2/pcmC2D0c (sound)
KERNEL[845.538002] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.1 (usb)
KERNEL[845.538008] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.2 (usb)
KERNEL[845.538014] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3 (usb)
KERNEL[845.538870] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3/0003:046D:0A44.0006 (hid)
KERNEL[845.539543] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3/0003:046D:0A44.0006/input/input20 (input)
KERNEL[845.539641] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3/0003:046D:0A44.0006/input/input20/event0 (input)
KERNEL[845.539696] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3/0003:046D:0A44.0006/hidraw/hidraw0 (hidraw)
UDEV  [845.540698] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8 (usb)
UDEV  [845.541962] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0 (usb)
UDEV  [845.542174] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.1 (usb)
UDEV  [845.542288] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.2 (usb)
UDEV  [845.542425] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3 (usb)
UDEV  [845.542863] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3/0003:046D:0A44.0006 (hid)
UDEV  [845.543269] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3/0003:046D:0A44.0006/hidraw/hidraw0 (hidraw)
UDEV  [845.543409] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2 (sound)
UDEV  [845.543458] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3/0003:046D:0A44.0006/input/input20 (input)
UDEV  [845.544449] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2/pcmC2D0c (sound)
KERNEL[845.544460] change   /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2 (sound)
UDEV  [845.544466] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2/pcmC2D0p (sound)
UDEV  [845.545039] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.3/0003:046D:0A44.0006/input/input20/event0 (input)
UDEV  [845.550833] add      /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2/controlC2 (sound)
UDEV  [845.551432] change   /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/sound/card2 (sound)

lsusb

Bus 004 Device 002: ID 8087:8000 Intel Corp. 
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 8087:8008 Intel Corp. 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 046d:0a44 Logitech, Inc. 
Bus 001 Device 005: ID 0cf3:1006 Atheros Communications, Inc. TP-Link TL-WN322G v3 / TL-WN422G v2 802.11g [Atheros AR9271]
Bus 001 Device 004: ID 1a2c:0c21 China Resource Semico Co., Ltd 
Bus 001 Device 003: ID 1d57:0005 Xenta Wireless Receiver (Keyboard and Mouse)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Alsamixer is problematic because has three sections: HDA Intel PCH, HDA NVidia and Logitech USB Headset. Second is (I think) about my graphic card and has four S/PDIF positions, which probably don't matter anything, in third section I have everything unmuted and not 0 percent, in first I have problem with headphones position which I can't change volume settings, it is off no matter what I'm trying to do. In the same time I'm trying to run nvidia drivers because resolution of my PC monitor is horrible and I'm starting to have a really big head pain because of some stupid gcc which I can't in any way install and nvidia .run file don't want to work without it. So it is all for me today. This is more funny, because on my laptop after removing pulse these )(*&^$@$^** headphones are working perfectly O.o

Last edited by Narmo (2015-07-20 20:27:25)

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#7 2015-07-20 20:29:36

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: Logitech USB Headset H390 not working

Post the output of:

cat /proc/asound/cards

Which device is the headset in the `lsusb` output?

If you still had Pulseaudio installed you could probably just select the headset as an output device in pavucontrol...

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#8 2015-07-20 20:34:28

Narmo
Member
Registered: 2015-06-18
Posts: 45

Re: Logitech USB Headset H390 not working

Head_on_a_Stick wrote:

Post the output of:

cat /proc/asound/cards

Which device is the headset in the `lsusb` output?

If you still had Pulseaudio installed you could probably just select the headset as an output device in pavucontrol...

In 'lsusb'  - 'Bus 001 Device 007: ID 046d:0a44 Logitech, Inc.'

cat /proc/asound/cards

0 [PCH            ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf3210000 irq 45
 1 [NVidia         ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xf3080000 irq 17
 2 [Headset        ]: USB-Audio - Logitech USB Headset
                      Logitech Logitech USB Headset at usb-0000:00:14.0-8, full speed

You know, if this will be easier I think I reinstall my system tomorrow and try to work with pulse. Today I rather have enough xD

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#9 2015-07-20 20:41:38

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: Logitech USB Headset H390 not working

Narmo wrote:

I think I reinstall my system tomorrow and try to work with pulse.

Why not just:

sudo aptitude install pulseaudio pavucontrol
pavucontrol

& get fiddling...

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#10 2015-07-20 21:02:09

Narmo
Member
Registered: 2015-06-18
Posts: 45

Re: Logitech USB Headset H390 not working

I did as you suggest and now it works, but after restart it didn't work again, and I noticed change in pavucontrol. First section (I think in english version it is named rendering) after reinstallation pulse have a option named ''ALSA plug-in' and when I change this from 'build-in sound analog stereo' to 'Logitech USB Headset' it works. So thanks for the tip, however I prefer to understand more about how it worked to maybe don't ask another quite stupid questions hmm

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#11 2015-07-20 21:13:43

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: Logitech USB Headset H390 not working

Narmo wrote:

I prefer to understand more about how it worked

Pulseaudio automagic big_smile

This is the reason why I recommended that it be used as the default sound system in BunsenLabs...
O:)

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#12 2015-07-20 21:30:21

Sector11
#!'er to BL'er
From: SR11 Cockpit
Registered: 2010-05-05
Posts: 15,667
Website

Re: Logitech USB Headset H390 not working

Does one need to delete alsa?

And then I'll leave Narmo's thread alone.


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#13 2015-07-20 21:42:52

Head_on_a_Stick
CatMod
From: A world of pure imagination
Registered: 2014-01-21
Posts: 4,797

Re: Logitech USB Headset H390 not working

Sector11 wrote:

Does one need to delete alsa?

No, Pulseaudio works on top of ALSA.

ALSA provides kernel driven sound card drivers with some userspace utilities.

Pulseaudio serves as a proxy to sound applications using existing kernel sound components (ie, ALSA).

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