CrunchBang Linux

theporter2000

Member

Registered: 2012-05-30

Posts: 21

troubleshooting

when troubleshooting how do u tell if the problem is software or hardware ?

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theporter2000
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machinebacon

#! unstable

From: China

Registered: 2009-07-02

Posts: 6,825

Website

Re: troubleshooting

If the software is set up right, and the drivers fit the hardware, and it still doesn't work as expected

From what you can see on the forums support section, the hardware is in 99% of the cases okay.

Firstly take a look in the dmesg (or /var/log/ folder) and check the logs.

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Vansgo

#! Die Hard

Registered: 2011-05-02

Posts: 1,580

Website

Re: troubleshooting

There are diagnostic programs to check hardware for failure - sometimes built into BIOS. The Ultimate Boot CD or UBCD has a number of applications for troubleshooting hardware related issues.

Vansgo

#! Die Hard

Registered: 2011-05-02

Posts: 1,580

Website

Re: troubleshooting

If you are getting error messages, those provide useful information for diagnosis and repair/resolution.