SEARCH

Enter your search query in the box above ^, or use the forum search tool.

You are not logged in.

#1 2011-09-15 15:11:33

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Cannot install printer [SOLVED]

Following a fresh install of Crunchbang XFCE, followed by running 'cb-welcome' and installing printing support, necessary drivers, etc., it is proving impossible to add a printer.

When asked for root password and entering it, all is returned is a dialogue stating that the password may be wrong.

In this case, no printer=useless system.

Last edited by _user123 (2011-10-21 14:03:18)

Offline

Be excellent to each other!

#2 2011-09-15 16:08:22

pvsage
Internal Affairs
From: North Carolina
Registered: 2009-10-18
Posts: 13,970

Re: Cannot install printer [SOLVED]

Um...why are you being asked for a root password? hmm  If you're using sudo, gksudo, or gksu, you should be asked for your sudoer (user) password.  There are a few cases where being root is necessary; installing printer support shouldn't be one of them, and even if it is, you should be able to get by with `sudo su` and your sudoer password.

Offline

#3 2011-09-15 16:10:56

rhowaldt
#!*$%:)
Registered: 2011-03-09
Posts: 4,396

Re: Cannot install printer [SOLVED]

what app do you use to set up your printer? CUPS through the browser has been nothing but trouble for me, couldn't log in at all so guessing you're running into the same thing. have you tried system-config-printer ?

Offline

#4 2011-09-15 16:46:49

johnraff
nullglob
From: Nagoya, Japan
Registered: 2009-01-07
Posts: 4,148
Website

Re: Cannot install printer [SOLVED]

Offline

#5 2011-09-15 16:56:01

crunchgargoyle
#! Member
From: London
Registered: 2011-09-06
Posts: 55

Re: Cannot install printer [SOLVED]

I had some problems getting a networked printer to recognise me earlier. In the end it seemed like there was a problem with my CUPS configuration so I purged it and reinstalled it etc.

I believe CUPS will be the reason you're getting prompted for a root password; it could simply be that you haven't set one up. Try entering:

sudo passwd root

in a terminal, and setting a password for root after entering your user password at the prompt. Then see if the root password you're being prompted for when setting up the printer works.

Last edited by crunchgargoyle (2011-09-15 16:57:23)


I am error

Offline

#6 2011-09-15 20:55:32

cothrige
Member
Registered: 2011-03-12
Posts: 33

Re: Cannot install printer [SOLVED]

Perhaps you are using the CUPS web browser interface? If so I believe one can make the password prompt work by adding your account to the lpadmin group in /etc/group.

Offline

#7 2011-09-15 21:16:36

crunchgargoyle
#! Member
From: London
Registered: 2011-09-06
Posts: 55

Re: Cannot install printer [SOLVED]

Yes, cothrige is absolutely right: I had to do that earlier. I knew there was something important I'd forgotten.


I am error

Offline

#8 2011-09-16 05:48:50

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Re: Cannot install printer [SOLVED]

It's through either/both 'system-config-printer' or the 'menu>system>printing>...' that this problem arises, and it's one which I've never encountered before.

I've always thought it a stupid and unnecessary feature of many Linuces to have to use administrator priviledges/passwords to install a printer on a home computer. After all, I don't need them to mount/read an external hard-drive. pendrive, camera or music player.

A purge or reinstall is simple enough, this is Debian after all. Something's up with this install, because it's not recognising another OS I have installed, and my bookmarks have been deleted ... hmmm ... I may just have to let my Lucid Puppy tear it to pieces first#!

Offline

#9 2011-09-16 09:39:09

crunchgargoyle
#! Member
From: London
Registered: 2011-09-06
Posts: 55

Re: Cannot install printer [SOLVED]

You could try purging ufw, too. Some people seem to have suggested that as a solution. When you try

sudo apt-get install --reinstall cups

are you getting something about configuration failing?


I am error

Offline

#10 2011-09-16 15:32:29

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Re: Cannot install printer [SOLVED]

I'm not getting anything about config failure.

Reinstalling cups made no difference.

The problem seems to be with repo server failure when running 'cb-welcome', because other apps are incompletely installed and/or failing.

I've never had this problem before with CrunchBang, so a fresh install is easy enough.

I've already rescued/removed anything useful with Lucid Puppy - now that's a powerful little forensic distro.

Offline

#11 2011-09-16 16:01:09

crunchgargoyle
#! Member
From: London
Registered: 2011-09-06
Posts: 55

Re: Cannot install printer [SOLVED]

That probably won't be necessary, and may not fix the problem.

If you're not getting configuration issues when you do a reinstall of CUPS it isn't the same problem I was having. What's the make and model of the printer, and are you trying to access it wirelessly or not? If so, try accessing the CUPS browser interface to see if you can find your printer through that, if you haven't already.


I am error

Offline

#12 2011-09-19 21:10:40

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Re: Cannot install printer [SOLVED]

I've done a reinstallation of CB-XFCE, & will run 'cbb-welcome'. I had no problem before: as I said. it seems to be a repo connection problem - my network provider did some major upgrading of their system recently, so I reckon it has something to do with erratic network behaviour, rather than Statler being obstreperous.

I'll report back, once I've updated, etc., & I'm fairly sure that things will run smoothly.

Oh yeah, it's a Lexmark Z600 series, and I have the .deb CUPS drivers, etc., which almost always work in Debian-based/derived systems. The funny thing is that the drivers were Alien-converted from .RPMs, but I couldn't get those to work in either Fedora or PC-LOS.
_

I now have a multiple-installation: FreeDOS (just because), CB-XFCE, Absolute-Linux/Slackware (steep learning-curve, but I like it already, & it is kind-of 'original-Linux'), & Kwort-Linux/Crux (maybe even steeper, but I like the idea of a tar.gz/source-based system).

It's great what can be done with only 20GiB of disc space.

Last edited by _user123 (2011-09-19 21:16:12)

Offline

#13 2011-09-27 21:15:06

cothrige
Member
Registered: 2011-03-12
Posts: 33

Re: Cannot install printer [SOLVED]

Last edited by cothrige (2012-02-13 00:10:16)

Offline

#14 2011-09-28 00:36:34

ghicksrn
New Member
Registered: 2011-09-25
Posts: 9

Re: Cannot install printer [SOLVED]

I ran into the same problem with my printer installation. I was trying to install my HP printer on my home network. I installed the hplip toolbox and GUI from synaptics. When I tried to run it, I got to the very end and it failed. Installing through the built-in printer configuration tool didn't work either.
So, I tried to log into CUPS with the same problem you guys are having. I then opened a terminal and typed

sudo passwd

I entered my password the same as any log in to my user account, when prompted. Then I got a prompt for a new root password. I entered a password for root that I could remember. I entered the same password when prompted to confirm. Then I closed the terminal and logged into CUPS using the username "root" and using the new password I had just set. I installed my printer using the same URI that the hplip setup was trying to use. Now hplip toolbox can find my printer and all works well. My printer shows in CUPS as well.
When I took my computer to work, I installed the Brother printer drivers from the Brother Linux Drivers website according to the directions on the website for a 64bit Debian distro. It failed on the first attempt to print, even though it was showing a successful installation. Looking in the FAQ section of Brother's website gave me the answer (I don't remember the step I needed to take). Granted, the Brrother printer is a little slow, so I must not have something set right for the spool. I haven't had time to tweak that yet, but it still prints.
Hope that helps,
Greg

Offline

#15 2011-10-11 09:39:07

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Re: Cannot install printer [SOLVED]

Offline

#16 2011-10-11 09:52:48

rhowaldt
#!*$%:)
Registered: 2011-03-09
Posts: 4,396

Re: Cannot install printer [SOLVED]

^ you actually use that 'Run' thingy? isn't that what the terminal is for?

no matter, the important thing is that you fixed your problem! congratulations :)

Offline

#17 2011-10-11 10:24:55

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Re: Cannot install printer [SOLVED]

Offline

#18 2011-10-11 11:20:49

rhowaldt
#!*$%:)
Registered: 2011-03-09
Posts: 4,396

Re: Cannot install printer [SOLVED]

Offline

#19 2011-10-11 14:10:14

pvsage
Internal Affairs
From: North Carolina
Registered: 2009-10-18
Posts: 13,970

Re: Cannot install printer [SOLVED]

@atheologian:  dmenu (alt-F3 in CrunchBang) FTW

Offline

#20 2011-10-11 18:14:42

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Re: Cannot install printer [SOLVED]

Offline

#21 2011-10-12 04:58:42

johnraff
nullglob
From: Nagoya, Japan
Registered: 2009-01-07
Posts: 4,148
Website

Re: Cannot install printer [SOLVED]

@atheologian Just for the record, what were the extra gutenprint packages you installed?

(That gksu thing for system-config-printer hit me the other day too. Ubuntu didn't require root status to set up printers.)

Offline

#22 2011-10-13 06:02:29

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Re: Cannot install printer [SOLVED]

Offline

#23 2012-02-12 17:41:35

nmbutt
New Member
Registered: 2012-02-12
Posts: 1

Re: Cannot install printer [SOLVED]

I am having similar problem with installing a lexmark z605 printer. #! recognizes the printer but when I print a test page, it ends in an error and nothing comes out. ATHEOLOGIAN below solved the problem but solution does not work for me. I get printer config setting dialog but don't know what to do when I get there. Also, how do I install Gutenprint utilities? It is not in the package manager options. Help!!!

Offline

#24 2012-04-08 16:56:28

_user123
#! CrunchBanger
Registered: 2011-08-25
Posts: 174

Re: Cannot install printer [SOLVED]

sudo apt-get install libstdc++5

Offline

Board footer

Powered by FluxBB

Copyright © 2012 CrunchBang Linux.
Proudly powered by Debian. Hosted by Linode.
Debian is a registered trademark of Software in the Public Interest, Inc.
Server: bleh

Debian Logo